Additional platform optimisation
Scheduled Maintenance Report for Root
Completed
The scheduled maintenance has been completed.
Posted Nov 27, 2022 - 10:31 SAST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 27, 2022 - 10:00 SAST
Scheduled
Root will be performing platform maintenance on Sunday 27 November from 10 am - 10:30 am SAST. We will be using this time to further optimise our platform.

To ensure the stability of the platform during this process, both the API and Dashboard will be inaccessible for the duration of this window. We are performing this maintenance during a period of low platform activity to ensure minimal disruption.

Any queued scheduled data exports, customer communications, or webhooks will be run as soon as the platform becomes available again.

Root will actively update our public status page with progress during the maintenance period. If you have any questions, please reach out to us on support@root.co.za.

Thanks,

The Root Engineering Team
Posted Nov 24, 2022 - 11:53 SAST
This scheduled maintenance affected: API, Dashboard, and Data Exports.